How do I sign in if myID isn't working?

Learn how to set up email sign-in to access your TradeClear account without myID.

You can add email sign-in to your TradeClear account. This gives you a back-up option so you can still sign in to TradeClear if myID isn’t working or you don’t have access to your mobile phone.

You need to add email sign-in before you can use it without your myID.

We recommend adding myID or email sign-in to your account.

Email sign-in will let you access TRACE but may limit your access to other tasks and services in TradeClear.

Need more help?

Email tradeclearsupport@aff.gov.auCall 1800 571 125, Monday to Friday, 9 am to 5 pm AEST