After you have applied for a letter of free sale

 After you have submitted your application, we'll assess it. 

If we need more information, we'll send you an email telling you what we need and by when. 

You can monitor the status of your application in TradeClear. 

Following the completion of the assessment and if a letter of free sale is issued, we'll send your letter of free sale as an email attachment. We'll also post a hard copy to the postal address you gave us. 

Need more help?

Email tradeclearsupport@aff.gov.auCall 1800 571 125, Monday to Friday, 9 am to 5 pm AEDT