Manager role and access

Find out how to be assigned as a ‘Manager’ and what access level this role has.

  • Roles
  • Business
  • Account
  • Principal authority
  • Relationship Authorisation Manager (RAM)

A ‘Manager’ is an employee or third party who needs to act for a business in TradeClear, opens in a new tab. A ‘Manager’ has the second highest level of access in TradeClear.

Once you are set up as a ‘Manager’ you can perform the following tasks:

  • invite others to act for the business in TradeClear
  • manage user access
  • receive department notifications and messages
  • set and change notification preferences
  • access all messages in the business inbox, including security messages.

You may be able to carry out more tasks for establishment registrations and export licensing if you are listed in management or control.

For more information, go to Roles and access levels in TradeClear.

You can carry out other tasks depending on which service you want to access. For more information, go to Services in TradeClear, opens in a new tab.

Be added as a 'Manager' in TradeClear

You can be added as a ‘Manager' in 2 ways.

1. Someone invites you

A ‘Principal Authority (Owner)’ or ‘Manager’ can invite you to the business. For more information, go to Invite someone to act for a business.

2. Add yourself

If you are an authorisation administrator, opens in a new tab for a business in Relationship Authorisation Manager, opens in a new tab (RAM), you can add yourself as a ‘Manager’ in TradeClear. For more information, go to Add a business to TradeClear.

Job titles and TradeClear roles

Your assigned role in TradeClear may differ from your job title in the business.

Examples of job titles a ‘Manager’ may hold in a business include:

  • operations manager
  • administration manager
  • quality assurance
  • area technical manager
  • delegate.

Roles and access

TradeClear has 4 roles with varying permission and access levels. Each person is assigned a role to ensure they have the correct access level to a business.

For more information, go to Roles and access levels in TradeClear.

Need more help?

Email tradeclearsupport@aff.gov.auCall 1800 571 125, Monday to Friday, 9 am to 5 pm AEST