Create an account

Set up account

Create a TradeClear account using Digital ID

Follow our steps to create your account and use TradeClear.

Create a TradeClear account using email sign-in

An email sign-in gives you access to some of our services. You can use it instead of a Digital ID.

Using an authenticator app for email sign-in

How to set up an authenticator app so you can use email sign-in for your TradeClear account.

Add a business to TradeClear

Find out how to add a business to a TradeClear account.

Invite someone to act for a business

Invite people to carry out tasks for a business in TradeClear.

Accept an invite to act for a business

Accept an invite to use TradeClear if you are an employee or third party.

How is an account different to management or control?

Your TradeClear role is not the same as being in management or control.

Relationship Authorisation Manager

What is Relationship Authorisation Manager?

Find out more about RAM and how it relates to TradeClear.

Why do we use Relationship Authorisation Manager?

Information on why we use RAM to confirm someone can act for a business.

Troubleshoot Relationship Authorisation Manager issues

Fix problems related to using RAM for TradeClear.

Roles and access levels

Roles and access levels in TradeClear

Each role has varying access levels to ensure the right people can act for a business.

Principal Authority (Owner) role and access

'Principal Authority (Owner)' is the TradeClear role with the highest level of access.

Manager role and access

Find out how to be assigned as a ‘Manager’ and what access level this role has.

User role and access

What you can do for a business if you are assigned a ‘User’ role in TradeClear.

Agent role and access

An 'Agent' is a third party who has a basic level of access to TradeClear.

Use TradeClear as an individual

Learn more about using TradeClear to export if you don’t have a business.

Need more help?

Email tradeclearsupport@aff.gov.auCall 1800 571 125, Monday to Friday, 9 am to 5 pm AEST