Connect to PEMS as an existing PEMS user

How to connect to PEMS with your existing account so you can use it in TradeClear.  

From 12 October 2026, access to the Plant Export Management Service (PEMS) is through TradeClear.  

Get set up in TradeClear

Before you connect PEMS, you need your own TradeClear account. Create your account using an email address you use for your own work. Do not use: 

  • someone else’s email address
  • shared generic email address (such as info@company.com.au or help@company.com).

If you do not have a TradeClear account, go to Create a TradeClear account, opens in a new tab. 

Connect your PEMS account

After you have set up your TradeClear account, you need to validate your existing PEMS account to link it to TradeClear. 

To connect your PEMS account: 

  1. Sign in, opens in a new tab to your TradeClear account. 
  2. Select ‘Export’. 
  3. Select ‘Access PEMS’. 
  4. Enter the details of your existing PEMS account. 
  5. Follow the prompts to validate your PEMS account. 
  6. When your PEMS account is validated, your authorised PEMS roles will appear in User Roles 

Access PEMS from your TradeClear account 

  1. Sign in, opens in a new tab to your TradeClear account. 
  2. Select ‘Export’. 
  3. Select ‘Access PEMS’. 
  4. Your previously authorised PEMS roles will appear in ‘User Roles’. Select one of your roles. You can switch between roles in PEMS. 
  5. You’ll be taken to a website outside TradeClear. Select ‘Leave TradeClear’ to go to PEMS. 

Find out what you can do in PEMS 

Once you’ve connected PEMS to your TradeClear account, you can carry out many different tasks. For more information, go to Understanding PEMS user roles. 

If you have more than one PEMS role you can now switch roles within PEMS when you need to complete tasks under a different role type.  

Need more help?

Email tradeclearsupport@aff.gov.auCall 1800 571 125, Monday to Friday, 9 am to 5 pm AEDT